We are on the hunt for an Operations intern to join our Operations team based in Amsterdam! As an Operations Intern at Tony's Chocolonely, you'll be an integral part of our mission to create the best customer experience possible. Your role will go beyond just fulfilling orders; you'll play a crucial role in ensuring the smooth operation of Tony's warehousing, distribution, and logistics network.
Your responsibilities will include helping us maintain optimal inventory levels at our primary stock location and web shop fulfillment hubs, ensuring that every order is delivered on time and in full. You'll be at the forefront of our commitment to excellence in customer contact, ensuring that every interaction reflects the joy and quality synonymous with Tony's Chocolonely.
But the excitement doesn't stop there! We believe in nurturing your professional growth, and based on your interests, you'll have the opportunity to delve into a variety of tasks. Whether it's improving our third-party logistics planning and replenishment processes, enhancing our weekly supply planning, or contributing to the documentation of processes for professional excellence – there's a wealth of opportunities for you to explore and make a meaningful impact.
At Tony's Chocolonely, we don't just craft delicious chocolate; we're on a journey to reshape the cocoa industry and create a world where chocolate is synonymous with fairness and sustainability. If you're ready to embark on a flavorful adventure and contribute to a purpose-driven organization, join us as an Operations Intern and be part of something sweet and impactful!
Here’s what you’ll do:
- Help create the best customer contact Tony’s can have.
- Help enable smooth operation of Tony’s warehousing, distribution and logistics network.
- Support in managing inventory at our primary stock location and web shop fulfilment hubs.
- Support in making sure all orders are being delivered on time and in full.
But that’s not all! Based on the areas you’d like to develop in, you’ll work on one or more of these exciting tasks:
- Improving on our 3PL planning and replenishment process
- Learning and improving our weekly supply planning process
- Documenting our processes for professional excellence