Operations Intern

We are on the hunt for an Operations intern to join our Operations team based in Amsterdam! As an Operations Intern at Tony's Chocolonely, you'll be an integral part of our mission to create the best customer experience possible. Your role will go beyond just fulfilling orders; you'll play a crucial role in ensuring the smooth operation of Tony's warehousing, distribution, and logistics network.

Your responsibilities will include helping us maintain optimal inventory levels at our primary stock location and web shop fulfillment hubs, ensuring that every order is delivered on time and in full. You'll be at the forefront of our commitment to excellence in customer contact, ensuring that every interaction reflects the joy and quality synonymous with Tony's Chocolonely.

But the excitement doesn't stop there! We believe in nurturing your professional growth, and based on your interests, you'll have the opportunity to delve into a variety of tasks. Whether it's improving our third-party logistics planning and replenishment processes, enhancing our weekly supply planning, or contributing to the documentation of processes for professional excellence – there's a wealth of opportunities for you to explore and make a meaningful impact.

At Tony's Chocolonely, we don't just craft delicious chocolate; we're on a journey to reshape the cocoa industry and create a world where chocolate is synonymous with fairness and sustainability. If you're ready to embark on a flavorful adventure and contribute to a purpose-driven organization, join us as an Operations Intern and be part of something sweet and impactful!

Here’s what you’ll do:

• Help create the best customer contact Tony’s can have.
• Help enable smooth operation of Tony’s warehousing, distribution and logistics network.
• Support in managing inventory at our primary stock location and web shop fulfilment hubs.
• Support in making sure all orders are being delivered on time and in full.
  

But that’s not all! Based on the areas you’d like to develop in, you’ll work on one or more of these exciting tasks:

• Improving on our 3PL planning and replenishment process
• Learning and improving our weekly supply planning process  
• Documenting our processes for professional excellence

• You’re studying for an HBO/university degree in a Logistics or Supply Chain direction and are looking to gain practical experience in a real work environment within a driven Operations team.
• You are fluent in both English and Dutch.
• You are analytical and detail oriented.
• Confidence in initiating and maintaining professional conversations with diverse colleagues. 
• Believe wholeheartedly in Tony’s mission. You live our core values: outspoken, willful, entrepreneurial and makes you smile.
• Raise the bar. Challenge yourself and team Tony’s to increase our ambition and to accomplish our mission. Make mistakes along the way and learn from them.
• Last but not least, you can deal smoothly with the challenges that come with a growing company, and positively contribute to team Tony's performance.

Here are the hard facts:

• Starting on February 5th, you'll be part of our dynamic and passionate team until July 31st.
• We are all about being more in person than apart; this means we offer flexibility but see each other in our Amsterdam office on average 3 days a week. More is fine!
• You’ll be living in the Netherlands for the duration of the internship.

Here's what you can expect from us:

• You'll be part of an enthusiastic team of great, driven colleagues who share your love for our mission and Tony's Chocolonely. We're a fast-growing international company, and we believe in doing things differently. You'll be challenged to raise the bar and make a real impact.
• As an intern, you'll have the opportunity to help build Tony's Chocolonely and make a real difference in the world.
• You'll have 14 vacation days over the six-month period, and we'll provide you with a 500 Euros / month internship allowance for a full-time internship.
• Our office in Amsterdam is pretty sweet - you'll enjoy a super tasty lunch and plenty of snacks. We know how to work hard, but we also know how to have fun. And of course, as much chocolate as you can carry.